At ISHWI JEWELS, we strive to ensure you love every purchase. However, if something isn’t right, we’re here to help.
1. Return Eligibility
Returns are accepted within 7 days from the date of delivery.Items must be:
Unused and unwornIn original conditionIn original packaging
A valid proof of purchase is required.
2. Non-Returnable Items
Due to hygiene and safety reasons, the following items are not eligible for return or exchange:
Earrings
Nose pins (Naths)
Toe rings
Jewellery sets containing earrings
Body piercing jewellery
Hair accessories
3. Unboxing Video Requirement
Customers must record a clear unboxing video (full 360° view).This is mandatory for:Damaged itemsMissing itemsWithout video proof, return requests may not be accepted.
4. Return Shipping
Items that
5. Refund Policy
Refunds are processed only after product inspection.Once approved, the refund will be credited to the original payment method within 5–7 working days.